Home page Cmd+K command palette

On /home, press Cmd+K (Mac) or Ctrl+K (Windows/Linux) — a search palette opens with every help article filterable by keyword. Type to filter; ↑/↓ to navigate; Enter to open. Esc to close.

How to open

Three ways:

1. Keyboard: Cmd+K / Ctrl+K from anywhere on /home
2. Click: the "Search help…" button in the page header
3. Sidebar: the Help & Feedback nav item opens the full /support page (different surface — no palette there)

The palette is only on /home today. We're planning to ship it across the whole signed-in app so you can hit Cmd+K from /interview, /sessions, /resumes and get the same palette.

What you can do inside it

Action	Keyboard
Filter by keyword	Type in the input
Move down	↓ arrow
Move up	↑ arrow
Open selected article	Enter
Close	Esc

The first result is selected by default — hit Enter immediately to open it without arrow-keying.

What it searches

The palette pulls from searchHelpArticles() which scores each article on:

• Title match — 3 points per keyword hit
• Keyword tag match — 2 points per hit
• Body / summary / category match — 1 point per hit

Results are sorted by total score, then by original article order (so featured articles surface first when tied).

If you type "cancel" you get the cancel-subscription article. If you type "shortcut" you get keyboard-shortcuts. If you type "ai keeps answering" you should get auto-answer (since "auto" and "answer" are both keyword tags).

What's IN each card

Each result shows:

• Article title (bold)
• One-line summary
• Category label (Web App, Resume AI, etc.)
• Read-time hint (e.g., "3 min read")
• Right-arrow → indicates clickability

If a search returns zero results, you see "No matches" with a hint to try different keywords.

When to use it vs the sidebar Help & Feedback

Use case	Use this
Fast lookup, you know what you're searching for	Cmd+K palette
Browse all articles by category	Help & Feedback sidebar item (full /support page)
Contact support directly	Help & Feedback → Contact us tab
Read a full article	Either — both route to /support/[slug]

The palette is optimized for "I know what I'm looking for" — typeahead + arrow nav + Enter. The full page is optimized for "I want to see what's available."

Common questions

Q: Why doesn't Cmd+K work on /interview or /sessions? A: Today it's only wired on /home. We're shipping the global palette across all app pages soon (planned).

Q: I'm pressing Cmd+K but nothing opens. A: (1) You're not on /home — go to home first. (2) Another app is intercepting Cmd+K (some browser extensions, Notion plugin, etc.). Try Ctrl+K instead on Mac, or click the "Search help" button in the page header.

Q: My search returns nothing for an obvious phrase like "trial". A: That'd be a missing keyword tag. Help us improve — Help & Feedback → "How do I…?" with the search phrase you typed and the article you expected to find.

Q: Can I open multiple articles at once? A: No — Enter closes the palette and opens the selected article. Cmd+Click on the article card (mouse) opens in a new tab.

Q: Does the palette search article BODIES? A: Partially — it searches titles, summaries, category names, and the keyword tags array. Full-text search of article bodies is on the roadmap.

Q: I see "0 results" but I know there's an article about that topic. A: The keyword tags haven't been added yet. Use the full Help & Feedback page (sidebar item) which shows ALL articles grouped by category — easier to browse.

Q: How do I see recently viewed articles? A: Not yet — there's no history. Articles are public + don't gate by login, so we don't track per-user read history. (Bookmarks-like list is on the roadmap.)

Where it lives in code

Command palette: apps/web/app/home/_components/help-command-palette.tsx. Search function: apps/web/lib/help-articles.ts → searchHelpArticles(). Built on Radix Dialog + Tailwind (no new deps).

Still stuck?

Help & Feedback → Contact us with category "How do I…?" if a search phrase you'd expect doesn't surface the right article. Tag improvements ship within a day.

Video walkthrough

Coming soon.