Site Reliability Engineer

About this role

Accenture Federal Services seeks a Site Reliability Engineer to ensure reliability and scalability of enterprise AI systems supporting mission-critical federal applications. You'll manage incident response, observability platforms, and operational workflows while collaborating across AI, DevSecOps, and cybersecurity teams in Arlington, VA.

What you'll do

• Ensure reliability, scalability, and performance of enterprise AI systems in Hub-and-Spoke architecture
• Lead incident response efforts and maintain service continuity for mission-critical applications
• Implement and manage SLOs/SLAs, capacity planning, and performance optimization strategies
• Operate observability platforms using OpenTelemetry, Prometheus, Grafana, Loki, and Tempo
• Drive FinOps practices to optimize operational costs and resource utilization
• Collaborate with cross-functional teams to integrate monitoring and continuous feedback mechanisms

What they're looking for

• OpenTelemetry, Prometheus, Grafana, Loki, and Tempo
• SLO/SLA management and monitoring techniques
• Incident response and reliability engineering
• FinOps practices and cost optimization
• Performance optimization and capacity planning
• CI/CD pipelines and continuous delivery
• Enterprise AI systems knowledge
• DevSecOps and observability operations

Benefits

• Competitive base pay commensurate with experience and location
• Comprehensive benefits package (details available on company website)
• Professional development through certifications and industry training
• Collaborative and inclusive workplace culture
• Opportunity to support mission-critical federal applications
• Glassdoor Top 100 Best Place to Work recognition