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aclu

Software Engineer II, CRM

New York, New York, United States; San Francisco, California, United States; Washington, District of Columbia, United StatesFrom $142.7kmidAdded 2 days ago

About this role

The ACLU seeks a Software Engineer II to support the implementation and maintenance of Blackbaud CRM in a hybrid role across New York, San Francisco, or Washington DC. You'll collaborate with cross-functional teams to ensure the cloud-based CRM system is scalable, secure, and efficient while advancing the organization's mission.

What you'll do

  • Provide technical integration, customization, configuration, and maintenance for Blackbaud CRM
  • Collaborate with engineers, designers, product managers, and end users on development and deployment
  • Ensure cloud-based application is scalable, secure, and efficient
  • Support engagement system customizations and enhancements
  • Participate in system design and troubleshooting for enterprise CRM operations
  • Contribute to best practices for ethical technology use and security standards

What they're looking for

  • Blackbaud CRM development and administration
  • Cloud environment development
  • Enterprise software customization
  • System integration and automation
  • Security and scalability design
  • Cross-functional collaboration
  • Problem-solving and troubleshooting
  • CRM configuration and maintenance

Benefits

  • Hybrid work arrangement (2 days per week or 8 days per month in-office)
  • Multiple location options (New York, San Francisco, or Washington DC)
  • Represented by collective bargaining unit (ACLU Staff United)
  • Mission-driven work advancing civil rights and liberties
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