Solutions Engineer

About this role

AfterShip seeks a Solutions Engineer to drive technical wins for mid-market and enterprise eCommerce deals. You'll partner with sales teams to uncover customer needs, deliver compelling product demos, and handle technical objections while serving as a bridge between sales, product, and customer success.

What you'll do

• Conduct discovery sessions and translate business problems into tailored technical solutions
• Deliver outcome-focused product demonstrations that emphasize business value
• Address integration, scalability, and implementation technical objections in live deals
• Regularly test and use the product to maintain technical credibility and demo quality
• Collaborate with Product and PMM teams to share field feedback and align on messaging
• Identify and drive improvements to demo narratives, sales execution, and go-to-market approach

What they're looking for

• Solutions Engineering / Sales Engineering (2+ years B2B SaaS experience)
• Technical foundation in APIs, integrations, and SaaS workflows
• Discovery and needs analysis
• Live demo delivery and storytelling
• Technical objection handling
• Clear communication with technical and non-technical audiences
• Commercial acumen and deal focus
• Cross-functional collaboration

Benefits

• Great Place to Work Certified company
• Inclusive, values-driven culture
• Remote role with flexibility (Toronto or Utah preferred)
• Access to innovative eCommerce automation platform
• Collaborative, globally distributed engineering-driven team
• Opportunity to influence product strategy through field insights