Aircall.io, Inc.
Forward Deployed Engineer (AI Solutions) - NA East Market
- Confirmed live in the last 24 hours
- $120k–$190k
- Mid level
- On-site · New York Office
- Entry level
- Added 2 months ago
About this role
Aircall is seeking a Forward Deployed Engineer to drive the delivery of AI-powered customer communication solutions for their clients. This hybrid role combines technical consulting, project leadership, and AI adoption strategy, focusing on integrating their AI Agents with customer workflows. You'll collaborate with various teams to translate customer needs into scalable solutions and contribute to the evolution of Aircall's platform.
What you'll do
- Lead customer discovery sessions to identify automation opportunities and design solutions.
- Build and deploy integrations using low/no-code platforms and CRM automation tools.
- Configure and optimize AI Agents, defining intents and performance metrics.
- Manage cross-functional deployments, ensuring timely delivery and alignment.
- Develop reusable frameworks and training materials to improve team efficiency.
- Drive targeted outbound campaigns to generate pipeline and accelerate AI adoption.
Benefits
- Visible impact and fast decisions
- Focus on continuous learning
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Aircall.io, Inc.
Likely interview questions
- Describe your experience with API integrations and troubleshooting.
- How would you approach identifying automation opportunities within a customer's business process?