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Aircall.io, Inc.

Forward Deployed Engineer (AI Solutions) - NA West Market

  • Confirmed live in the last 24 hours
  • $120k–$190k
  • Mid level
  • On-site · San Francisco Office; Seattle Office
  • Entry level
  • Added 2 months ago

About this role

Aircall is seeking a Forward-Deployed Engineer to join their growing team and focus on delivering AI-powered solutions to customers. This role blends technical consulting, project leadership, and AI adoption strategy, requiring the ability to design and implement low-code integrations while driving team enablement and contributing to product improvements. You'll bridge the gap between innovative AI technology and real-world customer workflows, ensuring measurable impact and accelerating Aircall’s AI adoption.

What you'll do

  • Design and build integrations using low/no-code platforms like Zapier and Make.
  • Configure and optimize the AI Agent, defining intents and actions.
  • Lead cross-functional deployments and manage stakeholders.
  • Create reusable frameworks and templates for future projects.
  • Train and enable internal teams on AI best practices.
  • Collaborate with Sales and Marketing to drive adoption and pipeline generation.

What they're looking for

  • APIs, Webhooks, JSON, REST, GraphQL
  • AI Workflow Configuration
  • Prompt Engineering
  • Zapier, Make, n8n, Workato
  • HubSpot, Salesforce
  • CRM Automation
  • Technical Consulting
  • Project Management

Benefits

  • Focus on measurable impact and customer outcomes
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Aircall.io, Inc.

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Likely interview questions

  • Describe a time you had to troubleshoot a complex API integration. What was your approach?
  • How would you map out a customer's existing business process to identify automation opportunities?