Platform Reliability Engineer

About this role

Apify seeks a Platform Reliability Engineer in Prague to strengthen production monitoring, incident management, and alerting systems. You'll work with a developer's mindset to improve observability practices across the platform without on-call duties, focusing on sustainable improvements that help engineering teams ship confidently.

What you'll do

• Operate and improve monitoring stack (Prometheus, Grafana, OpenTelemetry) with meaningful metrics and actionable alerts
• Define and implement incident management processes including communication, post-incident learning, and runbooks
• Collaborate with platform and product engineers to make reliability practices practical and adoptable
• Instrument services to expose appropriate signals that reflect customer experience
• Design alert routing and notification strategies to reduce noise and improve signal quality
• Write clear documentation and guidance that engineering teams actually use

What they're looking for

• Prometheus, Grafana, OpenTelemetry monitoring tools
• Alert routing and PagerDuty or similar incident tools
• Code reading and writing (TypeScript/Node.js preferred)
• AWS infrastructure (EC2, EKS, Kubernetes)
• Incident management and post-incident culture
• Metrics selection and observability design
• CI/CD and deployment practices
• Container technologies and Helm

Benefits

• No on-call rotation required
• Focus on sustainable improvement over emergency response
• Work with modern tech stack including Kubernetes, AWS, and TypeScript
• Collaborative environment with platform and product teams
• Located in Prague