Enterprise Solutions Engineer, Service Management

About this role

Join Asana as an Enterprise Solutions Engineer to build and scale a new go-to-market strategy for Command by Asana targeting engineering and product development teams. You'll lead technical discovery, validate solutions, and partner with sales and product teams to drive adoption among mid-market and enterprise clients in NYC.

What you'll do

• Lead technical validation and solution design for engineering teams from discovery through proof-of-concept and close
• Develop deep expertise in product development workflows and map them to Command by Asana capabilities
• Conduct discovery sessions, demonstrations, and architecture consultations tailored to customer environments
• Translate customer pain points into compelling business value narratives for technical and executive stakeholders
• Partner with Account Executives, Customer Success Managers, and Solutions Engineers on net-new and expansion deals
• Provide feedback to product leadership on market needs and help shape product positioning

What they're looking for

• Solutions engineering and technical sales
• Understanding of product development and engineering workflows
• Customer discovery and needs analysis
• Solution architecture and integration design
• Strong communication and stakeholder management
• Ability to thrive in ambiguity and build from ground up
• Technical curiosity and customer empathy
• Asana platform expertise

Benefits

• Office-centric hybrid schedule in NYC (in-office Monday, Tuesday, Thursday)
• Option to work from home on Wednesdays
• Ground-floor opportunity to build a new market motion
• Cross-functional partnership with product and leadership teams