Axon
Mission Engineer - Port St. Lucie, Florida
About this role
Axon seeks a Mission Engineer to embed with a strategic law enforcement agency in Port St. Lucie, serving as the primary owner of customer outcomes and operational transformation. You'll design, build, and deploy AI-powered workflows, integrations, and automations on Axon's platform while driving adoption and measuring mission impact in a fast-paced, undefined role that requires technical depth, builder instinct, and leadership presence.
What you'll do
- Discover agency problems onsite and build working solutions on Axon's platform (AI agents, workflows, integrations, data pipelines) tied to mission outcomes
- Design and ship AI-powered workflows with hands-on adoption support; measure impact through usage metrics and mission outcomes
- Lead operational transformation by assessing workflows, identifying friction, and defining what to build before building it
- Maintain 3-4 days/week onsite presence, troubleshoot issues across product and engineering, and iterate in the field until adoption sticks
- Build trusted relationships with agency leadership and stakeholders; lead QBRs and strategic planning while defining success metrics
- Capture field intelligence on workflow patterns and adoption barriers; turn one-off builds into reusable playbooks and influence product roadmap
What they're looking for
- Platform building and configuration (DEMS, Fusus, AI Era, Records integrations)
- AI workflow design (agents, prompts, RAG, evaluations)
- Customer-facing technical leadership and operational transformation
- Complex deployment and integration troubleshooting
- Adoption measurement and change management
- Stakeholder management and executive communication
- Problem discovery and solution design in field environments
- Law enforcement or mission-critical operations knowledge
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Axon
Axon builds software and technology solutions for public safety agencies, including cloud and on-premises platforms for emergency communications, case management, and operational workflows. The company is hiring Implementation Engineers, Mission Engineers, Maintenance Engineers, and Integration Engineers to deploy these systems, optimize client integrations, and ensure reliable operations across diverse public safety environments.
- Website
- axon.com
Likely interview questions
- Tell us about a time you shipped a working automation or integration in a complex, regulated environment. How did you ensure adoption and measure impact?
- Describe your experience embedding or working onsite with customers. How did you balance technical building with operational leadership?