Baidu USA
Forward Deployment Engineer
- Confirmed live in the last 24 hours
- No salary listed
- Mid level
- On-site · Los Angeles, California
- 3+ yrs exp
- Added 2 months ago
About this role
This Forward Deployment Engineer role is a unique opportunity to be a key player in launching a new AI-powered business initiative within a leading Internet company. You'll serve as the primary contact and technical advisor for enterprise clients, focusing on seamless onboarding, successful product adoption, and tangible business results. This is a customer-centric position prioritizing client satisfaction and long-term partnership.
What you'll do
- Lead customer onboarding and deployment planning.
- Monitor customer health and drive adoption campaigns.
- Understand client business goals and define deployment approaches.
- Coordinate with engineering to deliver custom integrations.
- Conduct technical training sessions for clients.
- Act as the first point of contact for technical issues.
What they're looking for
- Customer Success
- Integration
- Cloud Platforms (AWS/Azure/GCP)
- REST APIs
- Communication
- Project Management
- Problem Solving
Benefits
- Competitive base salary + performance bonus/equity
- Health, dental, and vision insurance
- 401(k) with company match
- Flexible PTO
- Remote work arrangements
- Early-hire advantage
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Baidu USA
Likely interview questions
- Describe your experience managing customer relationships and ensuring successful software implementations.
- How would you explain a complex technical concept like REST APIs to a non-technical business stakeholder?