Forward Deployed Engineer (Full Stack)

About this role

Basata seeks a full-stack engineer with strong AI expertise to deploy and customize AI-powered automation agents within healthcare practices. You'll own end-to-end production outcomes, adapt the platform to customer workflows, integrate with EMR systems, and build scalable deployment patterns that help clinics automate administrative tasks.

What you'll do

• Deploy AI agents into healthcare practice workflows and ensure reliability and positive staff experience
• Build full-stack features (UI, backend, data pipelines, integrations) to support successful deployments
• Configure agent behavior including prompts, tools, orchestration logic, and guardrails for practice-specific processes
• Own production metrics: accuracy, latency, reliability, efficiency gains, and ROI at assigned practices
• Debug and resolve real-world failures including edge cases, data issues, and integration problems
• Create repeatable deployment playbooks, best practices, and documentation to scale implementations

What they're looking for

• Full-stack software engineering (3–5+ years production experience)
• Frontend development (React, TypeScript)
• Backend development (Java, Spring Boot, REST APIs)
• Applied AI/LLM production experience (agents, function calling, prompt optimization)
• EHR/healthcare system integrations
• Data pipeline and database work
• Customer-facing communication and problem-solving
• Debugging and troubleshooting complex systems

Benefits

• Direct impact on healthcare operations and patient care
• High ownership of product decisions and implementation
• Work with early-stage, fast-moving team
• In-office position in San Francisco or Tempe, AZ
• Focus on meaningful, purpose-driven work
• Opportunity to shape both technical and user experience design