Solutions Engineer

About this role

Baselayer is seeking a Solutions Engineer to bridge engineering and customer success by facilitating technical integration and implementation of their identity verification solutions. The ideal candidate will have a passion for problem-solving and translating complex technical concepts for diverse audiences.

What you'll do

• Understand customer requirements and design implementation strategies
• Guide customers through API integrations
• Create technical documentation and implementation plans
• Deliver product demonstrations
• Collaborate with sales, product, and engineering teams
• Educate customers on Baselayer products and APIs

What they're looking for

• 2+ years in a technical or customer-facing role
• Basic knowledge of APIs and web technologies
• Detail-oriented documentation skills
• Problem-solving abilities
• Adaptability in ambiguous situations
• Collaborative team player
• Basic coding skills in Python or JavaScript
• Familiarity with financial compliance processes

Benefits

• Equity options
• Hybrid work schedule
• Time off when you need it
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