Boston Imaging
Field Service Engineer, Ultrasound (Southeast)
About this role
Samsung is seeking a Field Service Engineer specializing in ultrasound systems to provide expert-level technical support across the Southeast (Mississippi, Louisiana, Alabama). This role combines hands-on field service with relationship-building and sales support for premium imaging products at major hospital networks.
What you'll do
- Provide escalated onsite technical support for Samsung ultrasound imaging systems at tier-one hospitals
- Serve as subject matter expert and primary troubleshooter for complex ultrasound service issues
- Build and maintain strong relationships with healthcare providers and Samsung channel partners
- Support sales efforts for new ultrasound systems and service contracts
- Mentor and provide guidance to other field service engineers in the region
- Ensure compliance with hospital credentialing requirements
What they're looking for
- Advanced ultrasound imaging system expertise
- Field service and technical troubleshooting
- Hospital credentialing compliance knowledge
- Relationship management and customer communication
- Sales support and business development
- Technical training and mentoring
- Travel and territory management
- Problem-solving for complex technical issues
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Boston Imaging
Boston Imaging supports healthcare providers with specialized technical expertise in imaging systems. The company is hiring field service engineers to deliver hands-on support, maintenance, and customer relationship management for imaging equipment installations across hospital networks.
View all jobs at Boston ImagingLikely interview questions
- Can you describe your experience with ultrasound system installation, maintenance, and troubleshooting? What specific ultrasound platforms have you worked with?
- Tell us about a time you had to escalate and resolve a complex technical issue on-site at a healthcare facility. How did you approach it?