Carnot AI
Forward Deployed Engineer
About this role
Serve as the primary technical liaison between Jinba's workflow automation platform and enterprise customers, owning deployments from pilot through expansion. You'll configure the platform, build integrations with complex enterprise systems, and translate customer needs back to the product team.
What you'll do
- Deploy and configure Jinba for enterprise customers with successful adoption
- Understand customer tech stacks, workflows, and integration requirements
- Build integrations connecting Jinba to legacy systems, databases, and enterprise software
- Debug and resolve production issues in customer deployments
- Translate customer feedback into product requirements for the engineering team
- Develop documentation and reusable integration patterns from field experience
What they're looking for
- TypeScript (frontend and backend)
- Enterprise system integration and APIs
- Legacy system integration and migration
- Enterprise security and compliance (SOC 2, SSO, VPNs)
- Customer communication with technical and non-technical stakeholders
- AI/LLM product knowledge
- Integration patterns (APIs, webhooks, ETL, data pipelines)
- Regulated industry experience (finance, insurance, manufacturing)
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Carnot AI
Carnot AI builds an AI-native enterprise workflow automation platform designed to streamline complex business processes. The company is hiring design engineers, full-stack engineers, and customer success engineers to establish core product systems, architect scalable infrastructure, and drive enterprise customer implementations.
- Website
- carnot.ai
Likely interview questions
- Walk me through a complex enterprise integration you've deployed. What was the tech stack, what challenges did you face, and how did you handle legacy system constraints?
- Tell me about a time you had to translate conflicting requirements between a customer's business team and their IT/security team. How did you navigate that?