Clera
Senior Product Manager, SMB Platform
- Confirmed live in the last 24 hours
- $160k–$200k
- Senior and above
- Full-time
- Remote · New York
- 5+ yrs exp
- Added today
About this role
About the Role
Join a product team building a financial platform for small businesses. You will lead customer-facing experiences across onboarding, business workflows, integrations, and AI, helping customers manage everyday financial work more easily.
What You'll Do
Own the roadmap for customer-facing AI features, applying automation and LLM-driven workflows to customer needs while balancing usefulness, accuracy, privacy, and risk.
Improve the customer journey from signup through activation and ongoing engagement.
Build business tools for invoicing, workflow automation, reminders, reconciliation, and other daily financial operations.
Set strategy for partner integrations and APIs across accounting, payments, payroll, and business software.
Run experiments across onboarding, activation, adoption, and retention, using metrics to guide decisions and scale successful improvements.
Partner with Engineering, Design, Data, Risk, Compliance, and go-to-market teams to deliver products.
What We're Looking For
5 or more years of product management experience, ideally in fintech, small-business financial products, or another data-driven product environment.
Familiarity with modern discovery channels, including SEO, AEO and LLM-driven search, organic, affiliate, and content.
A bachelor's degree; an advanced degree or relevant analytical or technical background is preferred.
Experience using experimentation and metrics to inform product decisions, and comfort collaborating across disciplines.
Compensation & Benefits
Base salary: $160,000 to $200,000 annually. Visa sponsorship is not available.
Location
Hybrid in New York City, with 2 to 3 days onsite each week.
Written by Clera. Original job post
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Clera
Clera builds an agentic operating system that automates complex workflows and processes through AI agents, with a platform designed to simplify distributed infrastructure management for developers. The company is hiring Founding Engineers, Customer Engineers, and Product Engineers to develop both backend systems and user-facing interfaces across their AI automation products.
- Industry
- Technology & Software
Likely interview questions
- Describe your experience building and prioritizing a product roadmap, specifically for AI-driven features.
- How have you used experimentation and metrics to guide product decisions in a previous role?