Technical Support Engineer Intern (July to December 2026)

About this role

Cloudflare seeks a Technical Support Engineer Intern for a 12-week intensive program (July-December 2026) in Singapore. You'll investigate complex technical issues for global customers, gain hands-on experience with networking and edge computing infrastructure, and directly influence product development through your findings.

What you'll do

• Troubleshoot complex networking, security, and performance issues using professional-grade diagnostic tools
• Help customers optimize Cloudflare Workers AI and explore LLM/vector database operations at the edge
• Diagnose global traffic patterns across OSI Layers 3, 4, and 7 using command-line tools
• Contribute to product runbooks and provide feedback to product management teams
• Shadow senior engineers and participate in cross-functional projects
• Work from Singapore office 3-5 days per week during the internship period

What they're looking for

• Networking fundamentals and OSI model knowledge
• Command-line tools (curl, dig, mtr, openssl)
• Python, JavaScript, or Bash scripting
• Technical troubleshooting and root cause analysis
• Cloud infrastructure and edge computing concepts
• Problem-solving and attention to detail
• Communication across technical and non-technical audiences
• AI/ML concepts (helpful for Workers AI exposure)

Benefits

• Hands-on experience with massive-scale infrastructure handling 20% of global HTTP traffic
• Close mentorship and job-shadowing with full-time engineers
• Direct exposure to cutting-edge AI and post-quantum cryptography projects
• Opportunity to shape product development through customer insights
• Battle-tested portfolio building for career advancement
• In-office work environment in Singapore with flexible scheduling