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Cognition

IT Engineer

San FranciscofulltimemidAdded 1 month ago

About this role

An AI lab building software agents seeks an onsite IT Specialist to manage infrastructure, identity/access systems, and end-user support for a growing team in San Francisco. This full-time, in-office role requires expertise in identity management platforms, device management solutions, and collaboration tools.

What you'll do

  • Administer Okta instances and implement Okta Workflows automation for access management
  • Deploy and maintain MDM solutions (Kandji, JAMF, Intune) for endpoint management across offices
  • Support productivity by implementing and managing software services for engineering and GTM teams
  • Manage and troubleshoot collaboration platforms including Zoom, Teams, Slack, and Google Workspace
  • Resolve internal IT issues including device troubleshooting and conferencing system problems
  • Oversee device lifecycle from procurement to configuration, deployment, and maintenance

What they're looking for

  • Okta administration and Okta Workflows
  • Mobile device management (MDM) platforms
  • Google Workspace and Microsoft Office 365 administration
  • Networking fundamentals (TCP/IP, DNS, DHCP)
  • Collaboration tools administration (Zoom, Teams, Slack)
  • IT asset and license management
  • Problem-solving and troubleshooting
  • Python scripting and API integration (bonus)
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Cognition

Cognition builds AI software engineers and developer tools, including Devin (an AI software engineer) and Windsurf (an AI-native IDE) that help developers automate tasks and write code more efficiently. The company is hiring Deployed Engineers to work directly with customers on adoption and integration, SREs to manage production reliability and infrastructure, federal engineers for government deployments, and IT specialists to support internal operations.

View all jobs at Cognition

Likely interview questions

  • Walk us through your experience with Okta administration and Okta Workflows—what's the most complex automation you've implemented?
  • Tell us about your hands-on experience with MDM solutions like Kandji, JAMF, or Intune. How have you used them to manage device security and compliance?
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