Crypto.com
Application Support Engineer (US)
Chicago, Illinois$70k–$110kfull-timemidAdded 1 month ago
About this role
Support engineer needed to maintain Nadex's trading platforms, ensuring uptime and performance across production and demo environments. This hands-on role demands technical expertise and ownership in a fast-paced, mission-critical setting.
What you'll do
- Monitor and maintain production and demo trading environments
- Troubleshoot application issues and performance problems
- Ensure system availability and stability
- Respond to technical incidents in a timely manner
- Collaborate with development and operations teams
- Document issues and solutions for future reference
What they're looking for
- Application troubleshooting and diagnostics
- Production environment management
- System monitoring and performance analysis
- Incident response
- Technical communication
- Problem-solving under pressure
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Crypto.com
Crypto.com operates prediction market and trading platforms, including Nadex, that enable users to trade and participate in crypto markets. The company is hiring automation engineers to optimize exchange operations and support engineers to maintain the reliability and performance of its trading platforms.
- Website
- crypto.com
Likely interview questions
- Can you describe your experience supporting production trading or financial systems? What was the most critical incident you handled and how did you resolve it?
- How do you approach troubleshooting issues in a mission-critical environment where downtime directly impacts users?