Tech Support Engineer I

About this role

Curri is hiring an on-site Tech Support Engineer I to be the dedicated IT resource at their Ventura, CA headquarters, handling helpdesk support, network infrastructure, A/V systems, and SaaS administration. You'll own day-to-day technical issues across the company while working directly with the IT leadership team in a high-growth environment.

What you'll do

• Resolve hardware, software, and connectivity issues for HQ employees across Mac and Windows environments
• Manage and maintain network infrastructure including Wi-Fi access points and connectivity troubleshooting
• Support conference room A/V systems and Google Meet hardware setup and troubleshooting
• Administer Google Workspace, Okta, and Slack including user provisioning and access management
• Triage and manage incidents end-to-end while maintaining SLAs and communication
• Track and maintain HQ hardware inventory and identify technology gaps proactively

What they're looking for

• Mac and Windows troubleshooting and support
• Google Workspace administration and user management
• Networking fundamentals and connectivity troubleshooting
• Ubiquiti/UniFi Wi-Fi infrastructure (preferred)
• Okta or identity platform management (bonus)
• A/V systems and Google Meet hardware
• Customer service and clear communication with non-technical users
• Scripting or automation using AI tools (bonus)

Benefits

• Competitive salary and equity compensation
• Comprehensive health, dental, and vision insurance
• 401(k) retirement plan
• On-site role embedded with core team in Ventura, CA
• Clear growth path into systems administration and security roles
• High-growth, mission-driven environment with measurable impact