Partner Success Engineer

About this role

Deepgram seeks a Partner Success Engineer to drive technical adoption and strategic growth with key partner organizations. You'll blend deep technical consulting, partner lifecycle management, and AI-native problem-solving to ensure Deepgram's voice AI platform succeeds within partners' environments.

What you'll do

• Serve as technical advisor and strategic owner for a portfolio of strategic partners from developers to C-level executives
• Own full partner lifecycle including onboarding, adoption, technical enablement, expansion, and advocacy
• Conduct live demos, workshops, architecture guidance, and troubleshooting to drive joint adoption
• Run continuous discovery to surface partner problems and translate them into product requirements
• Identify expansion opportunities (cross-sell, upsell, co-sell) and lead executive business reviews
• Build AI-native workflows and tools to eliminate recurring work and compound team efficiency

What they're looking for

• Technical consulting and API fluency
• Developer workflow understanding
• Strategic partner and account management
• Hands-on troubleshooting and integration support
• AI tools proficiency and experimentation
• Executive communication and relationship building
• Business discovery and requirements translation
• Fast learning and adaptation to rapid change

Benefits

• Remote work in USA
• Work at intersection of technical, commercial, and AI innovation
• Direct influence on product roadmap and GTM strategy
• Partner with leading organizations like Twilio and Cloudflare
• AI-first operating environment with cutting-edge tools
• Opportunity to build scalable systems and eliminate recurring work