Release Readiness Engineer / Technical Writer

About this role

Create comprehensive technical documentation for a defense software platform serving military and government users in disconnected environments. You'll translate complex system designs into installation guides, operational runbooks, and training materials for both administrators and end users across diverse deployment scenarios.

What you'll do

• Author installation guides, admin/operator manuals, troubleshooting runbooks, and release notes aligned with product releases
• Create step-by-step deployment documentation including prerequisites, verification steps, and rollback procedures
• Document day-2 operations workflows such as upgrades, configuration changes, health checks, and failure modes in constrained environments
• Develop symptom-based troubleshooting runbooks with diagnosis steps, root causes, and prevention guidance
• Manage Git-based documentation workflows including templates, pull requests, and information architecture
• Support development of training modules and job aids for different user personas

What they're looking for

• Technical documentation writing (4+ years)
• DevSecOps and Kubernetes-adjacent systems
• Git and Markdown workflows
• Installation and deployment guides
• Troubleshooting documentation and runbooks
• Collaboration with engineering and delivery teams
• Complex workflow interpretation and translation
• Static-site documentation frameworks

Benefits

• Salary range: $123,250–$166,750 USD
• Remote position within the United States
• Limited travel (4–12 times per year)
• Mission-focused work with defense and government sector
• Opportunity to work with innovative security-focused technology
• Collaborative environment with experienced engineering teams