Dialpad
Sales Engineer III
About this role
Dialpad seeks a Sales Engineer III in Austin to deliver product demonstrations and proof-of-concept implementations for their AI-powered communications platform. You'll partner closely with Account Executives to translate complex technical features into compelling solutions for enterprise customers while providing pre-sales technical support and training.
What you'll do
- Own and deliver product demonstrations and high-touch proof-of-concept engagements
- Gather success criteria, configure systems, and provide admin and user training
- Partner with Account Executives to identify customer requirements and present tailored solutions
- Troubleshoot technical issues and test network environments using Sales Engineering tools
- Build technical relationships with prospects and translate product knowledge for non-technical audiences
- Complete Sales Engineering Demo Certification and collaborate across Sales, Product, and Customer Success teams
What they're looking for
- Product demonstration and presentation skills
- Technical troubleshooting and problem-solving
- System configuration and network testing
- Sales process and customer requirement analysis
- Training and knowledge transfer
- Communications and relationship building
- Understanding of VoIP/unified communications platforms
- Ability to explain technical concepts to non-technical audiences
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Dialpad
Dialpad builds an AI-powered communications platform designed for enterprise customers. The company is hiring sales engineers and technical professionals to deliver product demonstrations, proof-of-concept implementations, and pre-sales support.
- Website
- dialpad.com
Likely interview questions
- Walk us through how you would approach running a proof of concept for a prospect with complex communication requirements—what steps would you take to gather success criteria and ensure alignment?
- Describe your experience translating technical product features into business value for non-technical stakeholders. Can you give a specific example?