Founding Platform & Reliability Engineer

About this role

OpenArt seeks a Founding Platform & Reliability Engineer to design and own the end-to-end infrastructure stack supporting an AI-native creative platform serving millions of users. You'll balance scalability, reliability, and cost efficiency while making critical architectural decisions and acting as a technical force multiplier for the engineering team.

What you'll do

• Define and operationalize SLOs/SLIs across critical user journeys and drive prioritization using error budgets
• Lead incident response improvements, establish blameless postmortems, and participate in on-call rotation
• Implement end-to-end observability including structured logs, metrics, traces, and dashboards
• Design deploy safety practices such as automated rollbacks, canarying, and feature-flag patterns
• Own infrastructure architecture decisions including serverless vs. containerized systems and multi-provider AI reliability
• Build cost observability and control primitives including per-request cost attribution and capacity planning

What they're looking for

• Production systems design and operation (5+ years)
• Cloud-native infrastructure (AWS or GCP)
• Serverless and event-driven systems
• Container orchestration (Fargate, ECS, Cloud Run, or Kubernetes)
• Observability and distributed tracing
• Resilient system design (timeouts, retries, circuit breakers, idempotency)
• Software engineering and production code shipping
• Cross-functional communication of technical tradeoffs

Benefits

• Ownership of real systems rather than narrow slices
• Direct impact—work shipped to millions of users
• Founder-led engineering culture with technical founders involved in product and architecture
• High autonomy with low process and emphasis on speed and judgment
• Opportunity to shape AI-native platform design
• Role in scaling a 7-10X revenue growth company to its next stage