Sales AI Engineer

About this role

Figma is seeking a founding Sales AI Engineer to design and deploy AI-powered workflows that streamline sales operations. You'll integrate LLM capabilities across the GTM tech stack—including Salesforce and Slack—to automate tasks like account insights and coaching while ensuring production-grade quality and adoption.

What you'll do

• Build and deploy AI workflows that automate sales tasks such as account insights, CRM hygiene, and personalized outreach
• Integrate across Salesforce, Slack, and other GTM tools using APIs and automation platforms with reliable data flow
• Apply LLMs thoughtfully with quality checks, monitoring, and safety constraints for production use
• Collaborate with SalesOps, Enablement, and GTM Systems teams on requirements, rollout, and governance
• Create reusable templates and patterns to enable distributed adoption across the organization
• Define success metrics, track adoption and business impact, and iterate based on real-world usage

What they're looking for

• LLM workflow development (OpenAI, Anthropic, or similar)
• Salesforce integration and CRM system engineering
• Python or equivalent backend coding
• SQL and operational data analysis
• API integrations and automation platform design
• Production monitoring and AI safety practices
• Product thinking and stakeholder communication
• Agentic AI patterns and workflow instrumentation

Benefits

• Equity and competitive base salary ($140,000+, adjusted by location)
• Health, dental, vision, and retirement with company contribution
• Parental leave and reproductive/family planning support
• Mental health and wellness benefits
• Generous PTO and company recharge days
• Learning and development stipend, work-from-home stipend, and cell phone reimbursement