Forward Deployed Engineer

About this role

Firecrawl seeks a Forward Deployed Engineer to embed with key customers, driving revenue through onboarding, demos, POCs, and account expansion. You'll be the trusted technical face of the platform, balancing customer-facing work (70%) with targeted building (30%) to make Firecrawl indispensable to enterprise clients.

What you'll do

• Own customer onboarding from contract to production deployment
• Run technical demos and build POCs that close deals
• Identify and drive expansion opportunities within existing accounts
• Lead quarterly business reviews and manage customer escalations
• Build custom integrations and technical validations for prospects
• Gather and communicate product intelligence from customer conversations

What they're looking for

• Customer-facing technical communication
• API integration and debugging
• POC and prototype development
• Business acumen and account expansion thinking
• Demo and presentation skills
• Ability to learn complex products quickly
• Enterprise sales cycle understanding
• Technical architecture discussion

Benefits

• Competitive salary: $150,000–$250,000/year (U.S. San Francisco base)
• Equity up to 0.10%
• Hybrid in San Francisco or remote (Americas timezone)
• Full-time or contract options
• Work with a fast-growing company at $8M+ ARR