UAS Support Engineer

About this role

Flock is hiring a UAS Support Engineer to serve as the technical backbone of their drone fleet operations in Atlanta. You'll diagnose hardware issues, analyze flight telemetry, and directly influence the next generation of drone improvements by bridging field operations with engineering teams.

What you'll do

• Troubleshoot complex drone system failures including airframe, connectivity, and radar components
• Analyze post-flight telemetry using diagnostic tools like Foxglove and Grafana to assess vehicle performance
• Develop performance dashboards and KPIs for drone system reliability and engineering escalation
• Create and maintain technical documentation, SOPs, and troubleshooting guides for support teams
• Conduct hands-on hardware testing and QA for new drone and docking systems
• Communicate technical findings between field operations and engineering to drive product improvements

What they're looking for

• UAS troubleshooting and maintenance (3+ years)
• Radio communication and signal diagnostics
• Hardware diagnostic tools (multimeters, oscilloscopes)
• Telemetry dashboard platforms (Grafana, Foxglove)
• GPS, LTE, and RF communication systems
• Multi-rotor flight software and autopilot firmware
• Technical writing and documentation
• Cross-functional teamwork and communication

Benefits

• Onsite work at Atlanta manufacturing facility with hands-on hardware collaboration
• Opportunity to directly influence next-generation drone technology
• Fast-paced environment with real responsibility and ownership
• Working for mission-driven company supporting public safety (supported 1M+ criminal investigations)
• Up to 25% travel to client sites