AI & IT Operations Engineer

About this role

Galaxy seeks an AI & IT Operations Engineer to manage enterprise AI platforms and support technical initiatives across the organization. You'll handle platform administration, feature evaluation, governance oversight, and operational coordination while working in a fast-paced, dynamic environment.

What you'll do

• Administer enterprise AI platforms including configuration, access control, connectors, and permissions management
• Track and evaluate new AI features, releases, and integrations across tools like ChatGPT, Claude, and Cursor
• Support governance, risk review, and security oversight of AI tooling in coordination with IT teams
• Assist with API-related work, documentation, testing, and operational support for AI initiatives
• Identify process gaps and move workflow from reactive to proactive by organizing priorities and ensuring follow-through
• Partner on AI engineering efforts including testing, implementation support, and technical task coordination

What they're looking for

• Enterprise technology tools administration
• IT operations and technical program coordination
• API documentation and testing
• Security and governance compliance
• AI platform familiarity (ChatGPT, Claude, Cursor)
• Process documentation and organization
• Quick learning and adaptability
• Strong attention to detail and follow-through