Gatik AI
IT Support Engineer
Santa Clara, CA$120k–$170kmidAdded 2 months ago
About this role
Gatik is seeking an IT Support Engineer to provide essential technical assistance across their Santa Clara office. This role involves hands-on troubleshooting, equipment setup, and maintenance of IT systems, ensuring a smooth and secure computing environment for employees. The ideal candidate will be a proactive problem-solver with a diverse skillset, supporting both hardware and software needs and partnering with vendors to resolve IT issues.
What you'll do
- Provide day-to-day IT support for various devices and office technology.
- Set up and configure new hire equipment and user accounts.
- Troubleshoot hardware, software, network, and AV issues.
- Manage IT inventory and equipment lifecycle.
- Support onboarding and offboarding processes.
- Perform routine system and connectivity checks.
What they're looking for
- Windows, macOS, Linux
- Google Workspace administration
- iOS and Android devices
- Jira Service Management
- Networking (DNS, DHCP, TCP/IP)
- Troubleshooting
- Printer and AV systems
- Scripting (Python, Bash, PowerShell - a plus)
Opens the application — the Jobs AI extension fills it for you. Set up autofill
Opens the official application on the employer’s site. No login required.
Gatik AI
Likely interview questions
- Describe your experience troubleshooting a complex network issue.
- How do you approach onboarding a new employee and setting up their IT environment?