Site Reliability Engineer (Forward Deployed)

About this role

Teleport is seeking a Site Reliability Engineer to work directly with customers, ensuring successful deployments and resolving roadblocks. You'll blend product, engineering, and revenue functions, contributing to open-source code and directly impacting the product by addressing real-world customer needs. This role requires strong communication, adaptability, and a willingness to travel to customer sites.

What you'll do

• Work directly with customers to troubleshoot and resolve deployment issues.
• Write and fix Infrastructure as Code (IaC) deployments (e.g., Helm charts).
• Develop workarounds and write Go code to fix bugs and implement features.
• Gather requirements and advocate for customer needs with product and engineering teams.
• Address issues related to networking, performance, security, and integrations.
• Meet regularly with customers to understand their pain points.

What they're looking for

• Infrastructure as Code (IaC)
• Linux systems engineering
• Helm
• Networking
• Security
• Communication

Benefits

• Extensive health coverage
• Annual expense budget
• Rest and recovery policies
• Retirement savings plans
• Professional development opportunities