Forward Deployed Software Engineer

About this role

A forward-deployed software engineer role based in San Francisco, where you'll work closely with customers in the field to develop and deploy software solutions. You'll bridge the gap between engineering and customer operations while solving real-world technical challenges.

What you'll do

• Deploy and implement software solutions at customer sites
• Collaborate directly with customers to understand their technical needs
• Troubleshoot and resolve issues in production environments
• Provide technical support and guidance to customer teams
• Gather feedback to inform product development improvements
• Travel to customer locations as needed

What they're looking for

• Software development and deployment
• Troubleshooting and debugging
• Customer communication
• System architecture understanding
• Problem-solving
• Adaptability to different environments
• Technical documentation
• Team collaboration