HP IQ
IT Engineer
- Confirmed live in the last 24 hours
- $114k–$200k
- Mid level
- Full-time
- On-site · San Francisco, CA
- 3+ yrs exp
- Added 2 months ago
About this role
HP IQ, HP's AI innovation lab, is seeking an IT Engineer to own and enhance the technology experience for its employees. This role combines IT operations, SaaS administration, endpoint management, and infrastructure support with a focus on automation and employee experience. The ideal candidate will be a hands-on problem-solver driving improvements to IT systems and processes within a fast-paced environment.
What you'll do
- Manage and administer SaaS platforms like Google Workspace, Microsoft 365, Okta, and Slack.
- Support both Windows and macOS environments, including device management and security.
- Develop IT documentation, standards, and processes to improve efficiency.
- Troubleshoot complex technical issues and provide mentorship to the IT support team.
- Drive automation initiatives to reduce manual work and improve operational excellence.
- Manage user provisioning, access controls, and identity workflows.
What they're looking for
- Google Workspace Administration
- Microsoft 365 Administration
- Okta Administration
- Slack Administration
- Windows and macOS Support
- SaaS Management
- IT Automation
- Troubleshooting
Benefits
- Health, Dental, and Vision Insurance
- Long Term/Short Term Disability Insurance
- Flexible Spending Account
- Life Insurance
- Generous Paid Parental Leave
- Paid Time Off
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HP IQ
- Industry
- Technology & Software
Likely interview questions
- Describe your experience administering Google Workspace or Microsoft 365. What are some of the challenges you've faced?
- Walk me through your approach to troubleshooting a complex technical issue.