Fin
Forward Deployed Engineer
- Confirmed live in the last 24 hours
- $160k–$200k
- Mid level
- On-site · Chicago, Illinois; San Francisco, California
- Added 3 weeks ago
About this role
Fin, now part of Salesforce, is seeking a Forward Deployed Engineer to work directly with strategic customers, bridging the gap between their needs and product innovation. This role involves hands-on technical work, influencing product direction, and ensuring Fin delivers measurable business outcomes. You'll collaborate closely with various teams to drive adoption and scale AI capabilities.
What you'll do
- Drive Fin adoption by helping customers automate and scale support operations.
- Understand customer business challenges and provide technical expertise.
- Collaborate with technical teams to drive projects to completion.
- Partner with Sales, Success, and Product teams to ensure seamless customer experiences.
- Contribute to best practices for the Forward Deployed Engineering team.
- Shape product direction and influence roadmap decisions.
What they're looking for
- AI/Machine learning understanding
- JavaScript, Python, or Ruby proficiency
- REST API integration
- Cross-functional collaboration
- Strong communication skills
Benefits
- Corporate bonus program eligibility
- Restricted Stock Units (RSUs)
- Health and wellbeing resources
- Family support programs
- Time off
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Fin
Likely interview questions
- Describe your experience working directly with customers to solve technical problems.
- How do you approach understanding a new AI technology and its trade-offs?