Solutions Engineer at Console.com

About this role

Solutions Engineer at Console.com, a Thrive Capital-backed AI operations startup, responsible for managing the complete customer journey from pre-sales technical demonstrations to post-implementation adoption. You'll design AI-powered workflow automations for enterprise clients in HR and IT operations, directly influencing product strategy and customer success.

What you'll do

• Design and deliver technical demos and proofs-of-concept for enterprise customers
• Architect integrations across identity, HR platforms, and SaaS systems
• Drive customer implementations and ensure measurable ROI post-launch
• Serve as technical advisor to customer leadership on automation expansion
• Identify product opportunities based on customer insights and feedback

What they're looking for

• Solutions engineering or forward-deployed engineering
• Enterprise systems integration and architecture
• AI workflow design and automation
• HR and IT operations domain knowledge
• Technical sales and demo capabilities
• Complex system connectivity
• Commercial acumen