Jane Street
Unified Communications Engineer
About this role
A Unified Communications Engineer is needed to manage and expand a global voice and video infrastructure, supporting Cisco UC platforms and collaboration services. The role involves monitoring systems, executing deployments, resolving incidents, and partnering with IT teams to maintain robust communication solutions across the organization.
What you'll do
- Monitor and maintain global Cisco UC infrastructure including Communications Manager, Meeting Server, and Expressway
- Deploy UC products, services, and hardware/software changes while minimizing downtime
- Troubleshoot voice, video, and collaboration system issues and serve as escalation point for users
- Collaborate with IT Operations, Cybersecurity, and Networking teams on capacity planning and standards development
- Implement SIP trunking, Session Border Controllers, and cloud conferencing integrations
- Create API automations and troubleshoot custom integrations using Python, PowerShell, and other tools
What they're looking for
- Cisco UC Product Suite (UCM 14+, Meeting Server, Expressway)
- SIP protocol and Session Border Controller configuration
- Voice recording platforms (Verint, NiCE, Calabrio)
- Messaging archiving systems (Movius, LeapXpert, Smarsh)
- Python and PowerShell scripting for API automation
- Cloud conferencing integration (Webex, Zoom, Teams)
- Log analysis and troubleshooting
- Enterprise virtualization platforms (HPE, Dell, Cisco)
Opens the official application on the employer’s site. No login required.
Jane Street
Jane Street builds high-performance trading systems and critical infrastructure using primarily OCaml and Python to support distributed trading operations. The company is hiring software engineers, network engineers, and operations engineers at both intern and full-time levels to work on real production projects including trading systems, infrastructure optimization, routing protocols, and internal tooling.
- Website
- janestreet.com
Likely interview questions
- Walk us through your experience managing Cisco Unified Communications Manager in a multi-cluster environment. What challenges have you faced with upgrades and how did you minimize downtime?
- Describe your experience implementing SIP trunking and Session Border Controllers. How have you handled PSTN integration in a global infrastructure?