Kong
Forward Deployed Engineer
About this role
Kong is hiring a Forward Deployed Engineer to work directly with enterprise customers on implementing and optimizing Kong's API and AI gateway platform. You'll combine hands-on software engineering with customer delivery, building automation, leading migrations, and solving complex technical challenges across cloud-native environments.
What you'll do
- Design and implement Kong-based solutions for enterprise customers across cloud and on-premise environments
- Build automation frameworks, migration tooling, and custom integrations to accelerate customer adoption
- Lead API gateway and AI gateway implementation projects with cross-functional customer teams
- Develop production-grade code, plugins, CI/CD integrations, and Kubernetes automation
- Collaborate with Kong product teams to influence roadmap based on customer feedback
- Create reusable best practices, reference architectures, and technical documentation
What they're looking for
- Software engineering and coding
- API gateway and API management platforms
- Kubernetes and cloud-native infrastructure
- Distributed systems and platform engineering
- CI/CD and infrastructure automation
- Customer-facing technical communication
- Cloud architecture (multi-cloud, hybrid, on-premise)
- Migration planning and execution
Benefits
- Work directly with Fortune 50/500 enterprises on mission-critical modernization
- Exposure to cutting-edge cloud-native and AI connectivity technologies
- Opportunity to influence product direction through field experience
- Growth within a rapidly expanding Professional Services organization
- Impact on global enterprise digital transformation initiatives
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Kong
Kong builds an API and AI gateway platform for cloud-native environments that enables enterprise customers to manage connectivity and integrations. The company is hiring Forward Deployed Engineers who combine hands-on software engineering with direct customer collaboration to implement, optimize, and migrate to Kong's solutions.
- Website
- konghq.com
Likely interview questions
- Tell us about a time you led a hands-on implementation of an API gateway or similar infrastructure platform with an enterprise customer. What were the key challenges and how did you overcome them?
- Describe your experience building automation frameworks, migration tooling, or custom integrations. Can you walk us through a specific example where you created reusable accelerators that simplified adoption for customers?