AV Field Service Engineer

About this role

We're looking for an experienced AV Field Service Engineer to troubleshoot, repair, and commission audiovisual systems at client sites in Sacramento, CA or Pennsylvania. You'll diagnose complex AV issues, ensure proper system configuration and performance, and provide technical support to clients across various platforms and technologies.

What you'll do

• Perform on-site troubleshooting, diagnostics, and repair of AV systems including audio, video, control, and conferencing equipment
• Commission and calibrate AV systems with testing and verification before client handoff
• Collaborate with project managers, engineers, and installation teams on system delivery
• Provide client training and technical guidance on AV system operation
• Maintain detailed service reports, logs, and technical documentation
• Stay current with AV technology trends, equipment, and industry best practices

What they're looking for

• AV system troubleshooting and repair
• System commissioning and calibration
• AV components knowledge (displays, projectors, DSPs, switchers, microphones, cameras)
• Technical documentation and wiring diagram interpretation
• Client communication and training
• AV control platforms (Crestron, AMX, Extron preferred)
• Video conferencing systems (Zoom Rooms, Teams Rooms, Cisco, Poly)
• Networking and AV over IP systems

Benefits

• Opportunity to work with cutting-edge audiovisual technology
• Collaborative and supportive team environment
• Competitive compensation and benefits package
• Career growth and training opportunities