Latitude
AV Field Service Engineer
About this role
We're looking for a skilled AV Field Service Engineer to deliver on-site technical support and maintenance for audiovisual systems in the Havertown, PA area. You'll troubleshoot complex AV equipment, perform repairs, and ensure excellent customer satisfaction in varied field settings.
What you'll do
- Provide on-site technical support and maintenance for AV systems
- Troubleshoot and diagnose audiovisual equipment issues
- Perform repairs and system installations at customer locations
- Deliver excellent customer service and communicate technical solutions clearly
- Document service calls and maintain detailed service records
- Ensure systems are functioning optimally and meet customer requirements
What they're looking for
- AV systems troubleshooting and repair
- Technical expertise with audiovisual equipment
- Problem-solving abilities
- Customer service skills
- Field service experience
- Communication and interpersonal skills
- Equipment maintenance and diagnostics
- Ability to work independently in dynamic environments
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Latitude
Latitude provides IT infrastructure and web application development services, supporting classified federal environments and enterprise platforms. The company is hiring Windows System Engineers for secure government IT operations, Web Application Developers for high-volume e-commerce and internal analytics platforms, and Full Stack developers across various technology stacks.
View all jobs at LatitudeLikely interview questions
- Can you walk us through your experience troubleshooting AV system failures in the field? What was the most complex issue you've resolved?
- How do you approach diagnosing problems when you first arrive at a customer site with a non-functional AV system?