Litellm
Forward Deployed Engineer
- Confirmed live in the last 24 hours
- $150k–$250k
- Mid level
- Full-time
- On-site · United States
- Added 2 months ago
About this role
LiteLLM seeks a Forward Deployed Engineer to champion customer success and ensure the effective utilization of their AI Gateway platform. This customer-facing role involves proactively addressing technical challenges, building strong relationships with key accounts, and contributing to product development based on customer needs. If you thrive in a fast-paced environment and enjoy empowering developers, this is an excellent opportunity.
What you'll do
- Manage and drive the success of 30 key customer accounts.
- Serve as the primary technical contact for assigned accounts.
- Proactively identify and mitigate churn risks.
- Communicate regularly with customers regarding their issues.
- Surface technical gaps and opportunities to the product team.
- Ensure customers are renewal-ready.
What they're looking for
- LiteLLM Product
- Customer Success
- Problem Solving
- Autonomy
- Slack
Benefits
- Competitive salary
- Health benefits
- Dental benefits
- Vision benefits
- 401k plan with 3.5% match
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Litellm
- Industry
- Technology & Software
Likely interview questions
- Describe your experience troubleshooting technical issues for developers.
- How do you prioritize your workload when managing multiple customer accounts?