Litellm
Forward Deployed Engineer (New Grad)
- Confirmed live in the last 24 hours
- $150k–$210k
- Entry level
- Full-time
- On-site · United States
- Added 1 month ago
About this role
LiteLLM is seeking a New Grad Forward Deployed Engineer to provide technical support and ensure customer success with their AI Gateway platform. This role focuses on resolving customer issues, identifying root causes, and communicating feedback to the engineering team. The ideal candidate will be technically proficient, customer-focused, and driven to deeply understand and solve complex problems.
What you'll do
- Manage and resolve customer support tickets.
- Diagnose and address the root cause of customer issues.
- Reproduce customer problems in their environments.
- Contribute bug fixes and improvements through pull requests.
- Represent customer needs and feedback to engineering.
What they're looking for
- Problem-solving
- Customer support
Benefits
- Health benefits
- Dental benefits
- Vision benefits
- 401k with 3.5% match
- Competitive salary
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Litellm
- Industry
- Technology & Software
Likely interview questions
- Describe a time you had to troubleshoot a complex technical issue. What was your approach?
- How do you balance providing a quick fix versus finding the root cause of a problem?