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M9 Solutions

Product Support Engineer

  • Confirmed live in the last 24 hours
  • $60k–$180k
  • Mid level
  • Full-time
  • On-site · Annapolis Junction, MD - TS/SCI with Full Scope Poly clearance required
  • 5+ yrs exp
  • Added 2 months ago

About this role

M9 Solutions seeks a Product Support Engineer to provide on-site support for a government client in Annapolis Junction, MD. This role involves maintaining Linux and Windows virtual machines running Java applications and collaborating with software engineers to resolve issues. A TS/SCI clearance with Full Scope Polygraph is mandatory.

What you'll do

  • Install, update, configure, and troubleshoot virtual machines
  • Collaborate with software engineers to fix product bugs
  • Test and evaluate software releases
  • Implement and manage configuration management practices
  • Perform backup and recovery operations
  • Document and relay client requirements

What they're looking for

  • Linux Command Line (Bash)
  • Java Applications
  • Bash Scripting
  • SQL Queries (MySQL/MSSQL)
  • Web Servers (Jetty/Apache/IIS)
  • PKI and Certificate Management
  • Troubleshooting

Benefits

  • Competitive compensation package
  • Support for Military Medics and Corpsmen (MMAC) initiative
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M9 Solutions

Industry
Technology & Software
View all jobs at M9 Solutions

Likely interview questions

  • Describe your experience troubleshooting Java applications, including specific tools or techniques you've used.
  • Walk me through a time you diagnosed a complex system issue using log files – what was your process?