Middesk
Forward Deployed Engineer
About this role
Middesk is seeking a Forward Deployed Engineer to lead the design and implementation of critical customer-facing systems and AI-driven integrations. This role involves collaborating directly with clients and internal teams to ensure seamless deployment and operational excellence.
What you'll do
- Lead technical direction for customer deployments
- Build production-grade integrations using Middesk APIs
- Design and maintain evaluation frameworks for AI systems
- Translate deployment insights into product improvements
- Guide engineers through design and code reviews
- Solve complex problems in customer workflows
What they're looking for
- 6+ years in software production environments
- Technical leadership experience
- Proficiency in Python and another language
- Architecture and design skills
- Strong problem-solving abilities
- Experience with AI and LLM systems
- Excellent communication skills
- Ability to influence engineering processes
Benefits
- High-autonomy work environment
- Direct influence on product direction
- Opportunity to work on impactful projects
- Support for engineering quality and best practices
- Collaboration with a dedicated team
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Middesk
Middesk builds customer-facing systems and infrastructure platforms that leverage AI and automation to solve business challenges. The company is hiring software engineers, infrastructure specialists, marketing engineers, and forward-deployed engineers to develop innovative products and enhance customer experiences.
- Website
- middesk.com
Likely interview questions
- Tell us about a time you owned a complex production system end-to-end—from design through deployment and monitoring. What were the biggest technical trade-offs you had to make, and how did you communicate them?
- Describe your experience building or deploying LLM-based or AI-driven systems. How did you approach evaluation and quality assurance when outputs were hard to predict?