Mixpanel
Customer Engineer
About this role
Mixpanel seeks a Customer Engineer to own the pre-sales technical journey, from discovery through POC design and delivery. You'll establish technical fit, deliver competitive demos, and ensure smooth handoffs to the post-sale delivery team while partnering with Account Executives on deal strategy.
What you'll do
- Conduct technical discovery to assess prospect's business challenges, technical environment, and POC qualification
- Design and deliver tailored, research-backed demos connecting Mixpanel capabilities to specific business outcomes
- Establish technical fit and scope meaningful proofs of concept before they begin
- Provide competitive technical positioning versus Amplitude, PostHog, and warehouse-native alternatives
- Run structured POCs with defined success criteria, focus metrics, and actionable handoff packages
- Support post-sale cross-sell and strategic expansion requiring new technical evaluation
What they're looking for
- Solutions Engineering or Sales Engineering experience
- Data analytics, event tracking, and APIs knowledge
- Proof of concept design and execution
- Technical and non-technical communication
- Competitive analytics landscape knowledge
- Data warehouse fundamentals
- Commercial deal instinct
- Structured problem-solving
Benefits
- Comprehensive medical, vision, and dental coverage
- Mental wellness benefit
- Generous vacation policy and additional company holidays
- Enhanced parental leave
- Volunteer time off
- 401(k) and pre-tax benefits
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Mixpanel
Mixpanel builds data analytics and insights platforms that help companies understand user behavior and make data-driven decisions. The company is hiring Software Engineers for teams focused on AI-powered automated insights and developer infrastructure to enhance both the analytics experience and internal engineering workflows.
- Website
- mixpanel.com
Likely interview questions
- Walk us through your most complex pre-sales POC—how did you define success criteria and ensure the Delivery team could execute immediately?
- How do you approach technical discovery with a prospect to determine whether a solution is the right fit before committing resources?