Neko Health
Field Service Engineer
New York (Remote)$129k–$144kfulltimemidAdded 1 month ago
About this role
Neko Health is seeking a Field Service Engineer to ensure the reliability and performance of their clinical scanning technology across US sites. This role involves hands-on installation, maintenance, and troubleshooting, alongside close collaboration with engineering and clinical teams. The ideal candidate will be a proactive problem-solver, contributing to continuous improvement and supporting the company's growth.
What you'll do
- Install, maintain, and service scanning instruments.
- Troubleshoot and resolve technical issues.
- Collaborate with engineering and operations teams.
- Develop documentation and reporting standards.
- Identify opportunities for service efficiency improvement.
- Support scaling of field service capabilities.
What they're looking for
- Field service engineering
- Technical support
- Instrumentation
- Troubleshooting
- Problem-solving
- Analytical skills
- Communication skills
- Technical equipment maintenance
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Neko Health
- Industry
- Healthcare & Medical
Likely interview questions
- Describe your experience installing and maintaining technical equipment in operational environments.
- Tell me about a time you had to troubleshoot a complex technical issue – what was your approach?