Neo Security Inc
Sustaining Engineer
- Confirmed live in the last 24 hours
- No salary listed
- Mid level
- On-site · Boston, MA
- 4+ yrs exp
- Added 2 months ago
About this role
Neo Security seeks a Sustaining Engineer to ensure the reliability, security, and performance of their production product. This role involves tackling customer-reported bugs, security vulnerabilities, and production issues, collaborating with various teams to implement effective solutions. The ideal candidate enjoys resolving complex problems in existing code and delivering impactful customer support.
What you'll do
- Triage and root-cause customer-reported issues.
- Develop and ship fixes and patches for existing releases.
- Partner with Support and Customer Success on escalated issues.
- Triage and remediate security vulnerabilities.
- Maintain and improve debugging/log analysis tools.
- Build regression tests to prevent recurring issues.
What they're looking for
- Debugging
- Root-cause analysis
- Go/Python/Java (or similar)
- Security concepts
- Testing practices
- Written communication
- Log analysis
- Regression testing
Opens the application — the Jobs AI extension fills it for you. Set up autofill
Opens the official application on the employer’s site. No login required.
Neo Security Inc
Likely interview questions
- Describe your experience with debugging production issues, especially in unfamiliar codebases.
- How do you approach translating a vague customer bug report into a reproducible issue?