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NICE

Partner Value Solution Engineer

  • Confirmed live in the last 24 hours
  • No salary listed
  • Mid level
  • USA - Remote
  • Added 1 month ago

About this role

NiCE is seeking a Partner Value Solution Engineer to empower their partner ecosystem with the technical expertise needed to successfully position, sell, and deliver NiCE's AI-powered solutions. This multifaceted role combines sales engineering, technical enablement, and technical account management to drive partner revenue and win rates. You will act as a key technical advisor, guiding partners through AI solution design and ensuring solutions are technically sound and ethically grounded.

What you'll do

  • Lead technical discovery engagements and map customer requirements to NiCE solutions.
  • Support tailored demos and proof-of-concept (POC) engagements to showcase value.
  • Build and deliver technical enablement programs for partner teams.
  • Manage technical relationships with key partners and address integration patterns.
  • Influence the NiCE product roadmap based on partner feedback and requirements.
  • Provide architectural oversight and ensure solutions meet quality benchmarks.

What they're looking for

  • AI/Conversational AI
  • Virtual Agents/Agent Assist
  • Automation
  • Sales Engineering
  • Technical Enablement
  • LLMs/Generative AI
  • Integration
  • Responsible AI
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NICE

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Likely interview questions

  • Describe your experience translating business problems into AI use cases.
  • How have you built and delivered technical enablement programs in the past?