Customer Engineer, AI Solutions

About this role

Nitra is seeking a Customer Engineer for AI Solutions to drive customer success and implementation within the healthcare sector. This role involves collaboration across Sales, Customer Success, Product, and Engineering to enhance customer experiences and expand the use of Nitra's AI platform.

What you'll do

• Partner with Sales and Customer Success to win new customers
• Own the implementation process for customer onboarding
• Translate technical capabilities into business value
• Gather customer feedback to influence product development
• Build scalable implementation processes
• Ensure customers derive value from AI solutions

What they're looking for

• Technical aptitude
• Customer-facing expertise
• Problem-solving abilities
• Experience in AI technologies
• Strong communication skills
• Ability to translate tech into business value
• Cross-functional collaboration
• Fast-paced environment adaptability

Benefits

• Hybrid work policy with remote Wednesdays
• Opportunity to impact healthcare technology
• Join a rapidly scaling company
• Work alongside experienced industry professionals
• Ownership and responsibility in a startup setting
• Possibility of significant career growth