Workplace Operations Manager

About Northwood

Northwood is a modern space infrastructure company bringing the benefits of space to the masses through advanced communications technology. We are building a global network of phased array ground stations that enable real-time, reliable communication for satellite missions such as national security, global connectivity, and disaster response. With a vertically integrated approach, Northwood designs, builds, and rapidly deploys scalable systems that power the next generation of space missions. If you like solving complex challenges and seeing your work deployed around the world with real impact, Northwood is the place to do it.

Role

The Workplace Operations Manager will own the day-to-day operations and long-term effectiveness of our manufacturing and workplace facilities. This person will ensure that building systems, production spaces, and employee work areas are safe, reliable, and ready to support a growing team. Working closely with Production, Engineering, Supply Chain, and Workplace teams, they will build practical processes for maintenance, vendor management, and space planning as our products scale into full production.

Responsibilities

• Manage facility operations across production lines, the machine shop, inventory areas, and office space, resolving issues that could disrupt work.

• Own preventive maintenance and repairs for building systems, utilities, equipment infrastructure, cleaning, and grounds.

• Partner with Production and Engineering to plan facility work around manufacturing priorities and support changing equipment and space needs.

• Develop scalable processes for work orders, inspections, access, emergency response, and facility records.

• Manage contractors and service providers, including scopes of work, schedules, performance, contracts, and the facilities budget.

• Lead space planning and facility improvements that support employee growth, production capacity, and an effective workplace experience.

Basic Qualifications

• 5+ years of experience in facilities management or operations, including responsibility for an industrial, manufacturing, or similarly complex site.

• Experience managing building maintenance, service vendors, and facility projects from planning through completion.

• Working knowledge of building systems and the ability to assess issues, set priorities, and coordinate timely solutions.

• Strong organizational and communication skills, with experience balancing urgent operational needs and longer-term improvements across teams.

Preferred Qualifications

• Experience supporting a manufacturing organization through rapid growth or increased production volume.

• Experience supporting production lines, machine shops, warehouses, or other equipment-intensive spaces.

• Experience in aerospace, advanced manufacturing, or another fast-growing hardware environment.

• Familiarity with facilities management software, preventive maintenance programs, and facility budgeting.

Additional Information

If you need a reasonable accommodation as part of your application for employment or interviews with us, please let us know.

To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

Northwood Space is an Equal Opportunity Employer; employment with Northwood Space is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.