Ollama
Software Engineer, Customer Experience
- Confirmed live in the last 24 hours
- No salary listed
- Mid level
- Full-time
- On-site · Palo Alto
- Added 2 months ago
About this role
Ollama is seeking a Software Engineer to champion the developer experience and ensure users have a smooth journey with their platform. This role focuses on bridging the gap between users and the product, resolving issues, and building automation to proactively address common challenges. The ideal candidate thrives in a fast-paced, collaborative environment and is passionate about advocating for developers.
What you'll do
- Manage and automate Ollama's support systems.
- Triage and resolve issues from the support queue.
- Engage with the open-source community on GitHub and Discord.
- Fix bugs within the Ollama codebase.
- Design and build automation for support tooling and dashboards.
- Communicate user patterns to product and engineering teams.
What they're looking for
- Software Engineering
- Debugging
- Developer Experience
- Automation
Opens the application — the Jobs AI extension fills it for you. Set up autofill
Opens the official application on the employer’s site. No login required.
Ollama
Likely interview questions
- Describe a time you had to debug a complex technical issue. What was your approach?
- How do you handle frustrated users or developers?