Customer Success Engineer, Battle Road [Ft. Bragg]

About this role

The Customer Success Engineer at Battle Road will link advanced military simulation technology with operational execution in real-world training scenarios. This role requires hands-on engineering skills, customer interactions, and the ability to troubleshoot and enhance software under pressure.

What you'll do

• Deploy AtomEngine in live military environments
• Work on-site with customers to understand their needs
• Troubleshoot technical issues during exercises
• Configure and extend simulation scenarios
• Implement technical fixes for optimal software performance
• Provide clear explanations of technical concepts to stakeholders

What they're looking for

• Software engineering experience
• Hands-on development
• API and networking troubleshooting
• Proficiency in Godot, C++, C#, and Python
• Ability to communicate technical information clearly
• Problem-solving in high-pressure environments
• Military context understanding
• Customer relationship-building

Benefits

• Opportunity to impact military training directly
• Work at the intersection of technology and mission execution
• Be part of a rapidly growing company
• Engage with high-ranking military officials
• Flexible remote work arrangements
• Innovative work replacing outdated systems