Solutions Engineer, Private Equity

About this role

OpenAI seeks a Solutions Engineer to support large Private Equity customers in maximizing value from OpenAI's AI products. You'll provide pre-sales technical expertise, develop AI strategy recommendations, and guide enterprise customers through implementation and adoption of generative AI solutions.

What you'll do

• Deliver pre-sales technical support to large Private Equity prospects, answering product and API questions
• Build and present demos showcasing how OpenAI products solve customer business needs
• Recommend architectural patterns and scope high-value AI use cases for enterprise customers
• Create technical documentation, guides, and FAQs based on customer requirements
• Gather customer feedback and relay insights to internal product and sales teams
• Handle security and compliance inquiries, escalating complex requirements to appropriate teams

What they're looking for

• 10+ years technical pre-sales or solutions engineering experience
• 3+ years working with Private Equity partners
• IT security and B2B SaaS compliance knowledge
• Python or JavaScript programming
• Generative AI and traditional ML solution development
• Cloud and network architecture understanding
• Executive presentation and communication skills
• Problem-solving and self-directed learning

Benefits

• Hybrid work model (3 days in office per week)
• Locations in San Francisco or New York
• Relocation assistance for new employees